Active Listening Skills

Associated Courses


Includes full certification & Exams

Believe it or not, most of us are not very good at listening! It’s not unusual for us to find our attention wandering when we should be focused on what is being said. If we fail to listen properly, we may miss key information or instructions which may lead to problems later.

  • Certificate and Exam Included
  • Worldwide Recognised Qualification
  • Unlimited Lifetime Access
  • No Prerequisites

Introduction to Active Listening Skills

Listening is a vital skill and important to all aspects of life. How well you listen has a huge impact on your overall communication skills and can affect your relationships and career. Our Online Active Listening Skills training course explores how to improve these skills and become an active listener.

This short training course includes interactive activities, and a multiple-choice exam at the end to assess your learning.

What’s Covered in the Course?

By the end of the course, you will be able to:
  • Understand the communication process and the importance of body language and eye contact.
  • Create a good communicative mind set using framing, positive intent and focus.
  • Identify common barriers to communication, and work on solutions.

What are the Benefits of the Active Listening Skills Training?

Becoming an active listener helps you to build better relationships, solve problems, resolve conflicts and improve your productivity. You’ll waste less time on follow-up communication because you’ll have taken in all the information you need the first time.



  • 24/7 ACCESS



Who is the Active Listening Skills Course for?

Improving one’s listening skills is ideal for everyone. While this course focuses on active listening in a business setting, it will help you understand your current listening style and provide tips to help you improve, which is beneficial in all aspects of life.


About the FREE Active Listening Skills Exam

All Learning Lean training courses include FREE certification exams. These exams ensure that your qualification is a true test of your knowledge and can stand scrutiny. To ensure you pass we provide the following as part of our course fees:

  • Unlimited Retakes
  • Certificate Provided Upon Completion
  • Designed by Master Black Belts
  • Multiple Choice Questions
  • Open Book
  • No Time Limit


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