Introduction to Communication Skills
Our Online Communication Skills training courses explores common issues with communication and will teach you how make the most of both verbal and non-verbal language. This training course includes interactive activities, case studies and a multiple choice exam at the end to assess your learning.
What's Covered in the Course?
Our Online Communication Skills training course covers the following topics:
- Creating positive relationships.
- Improving your self-awareness.
- The basics of communication and identifying barriers.
- Active listening.
- Body language.
- Key communication styles and how they’re used.
- Communication in the workplace.
- How to be assertive without being aggressive or rude.
What are the Benefits of the Communication Skills Training?
Good communication is essential to success, but many of us are unwittingly giving the world a message that we’d rather not. By completing this course, you will gain insight into areas in which you can improve your communication and build a plan that’s tailored to you.
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Who is the Communication Skills Course for?
This course is aimed at everyone. Even if you consider yourself to be a fantastic communicator, there is always room for improvement – whether that’s listening, assertiveness or how to say what you actually mean.
About the FREE Communication Skills Exam
All Learning Lean training courses include FREE certification exams. These exams ensure that your qualification is a true test of your knowledge and can stand scrutiny. To ensure you pass we provide the following as part of our course fees: